Frequently Asked Questions
Everything you need to know about your Bananhot shopping experience.
What is your return policy for swimwear?
We accept returns on unworn items within 14 days of delivery, provided that all original tags and hygiene liners are intact. For health and safety reasons, we cannot accept returns if the hygiene seal has been removed.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. Our bikinis generally run true to size, but if you are between sizes, we recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, Bananhot ships worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
How should I care for my Bananhot pieces?
To maintain the quality of your swimwear, we recommend hand washing in cold water with mild detergent immediately after use. Avoid machine washing, tumble drying, or contact with rough surfaces.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout process.